Customer Service Agent (f/m)
Regiondo GmbH Sibiu
Romania
29 zile în urmă
source : EJOBS GROUP

Candidatul ideal

Regiondo - Activity Booking Software is now based in Sibiu, Romania.

We are looking for multilingual talents with digital affinity & solutions-oriented thinking.

You think Software as a Service is the Future? So do we!

Requirements

  • Excellent Language Skills : German and English
  • Bonus when you can speak more of the following languages eg. Spanish, Italian, French
  • Digital Affinity and good Computer skills, IT skills
  • Experience in Customer Support eg. IT Support, Technical Support, SaaS is an advantage
  • Knowledge of HTML and CSS are a plus but not required
  • Ability to work rotating shifts, ability to work on weekends
  • Self Starter with a happy mentality
  • What we offer

  • The best prospects for your own career development
  • Competitive Salary in a small but mighty team
  • Close virtual collaboration with the Munich team members
  • Training provided in Munich and in the Sibiu office
  • Work experience in an international company and multilingual team
  • Descrierea jobului

    Responsibilities of a Client Service Agent

  • Receiving and handling customer requests by phone calls and Emails
  • Advice and consult our B2B customers to master the use of our SaaS
  • Onboarding of new B2B customers by web demonstrations
  • Processing and documentation of the customer experience
  • Document resolutions and technical advances in the internal knowledge base
  • Development of knowledge related to Software testing
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