Utility Bill Associate (Night Shift 17:30-02:30)
Accenture
Iași, RO
7 zile în urmă
source : Târgul de Cariere

Requirements :

  • Fluency in English
  • Excellent computer skills and proficient in MS Excel
  • Experience in business process area e.g. Customer Service, Economy, Banking is a plus
  • Organized and self-motivated person
  • Attention to detail and the desire to take responsibility for assigned customers
  • Familiar with operating IT software and a working knowledge of Microsoft products
  • Responsibilities :

  • Monitor and control the production on a regular basis
  • Validate the platform performances and output accuracy
  • Implement the client bespoke requirements, captured by the Accenture front office colleagues and ensure production according to expectations
  • Ensure that the market knowledge is correctly implemented and represented in the platform
  • Update and expand the industry knowledge in all the commodities required by the department for progression in European and non-European countries
  • Monitor and coordinate the market updates of regulated and non-regulated charges in the company platforms and systems and deploy them directly when required in a timely and efficient manner
  • Take part in all training exercises internally and externally
  • Track and monitor the system performances and report any potential warning in terms of technical efficiency, speed of the system delivery, mismatch and errors, recognized in the system
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