Sales Support Admin Associate - Nordic region
Gilbarco Inc
Bucharest, B,RO,Europe
23 zile în urmă

ENTER DESCRIPTION HERE

Gilbarco Veeder Root is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Qualifications

  • Purpose of Position
  • Provide administration support for North Europe Region Sales Team

    Key Responsibilities

    Own end-customer database housed in Salesforce.com and maintain accuraterecords including data gathering and formatting

    Preparation of reporting for funnel management / review, Customer data asrequired, Strat Plan Management and marketing data requests

    Processing of sales orders through online configurator (Oracle)

    Preparation of offers / quotations andcontracts as required

    Resolution of customer concerns including but not limited to quality, warranty,service and production.

    Liaise and engage with Nordic Sales Team and provide input to achievement ofbusiness objectives

    III. Position Relationships

    Reports to the European Administration Manager GVR

    Interacts with EU Sales Team and other departments inside company

    Interacts with Customers

    IV. Measures of Performance

    Meet European Sales Support Team KPIs

    Engages with Sales Team to define and develop KPIs in line with reportingrequirements, CRM maintenance and order fulfilment

    On Time Delivery

    Quality PPAP and in line Customer Defect Tracking and Resolution objectives

    V. Required Qualifications

    Education to graduate level

    Proficiency in English and preferably (but not mandatory) Danish and Swedish.

    1+ years’ experience with a CRM (Salesforce.com applications a plus), SAP

    Intermediate / advanced Excel knowledge

    Demonstrated analytical skills and comfort with data and metrics

    Understanding of relational database concepts and data management

    B2B Manufacturing industry experience

    Proven history of administration support

    Applicants must be able to demonstrate history of data management andcommercial understanding in a manufacturing sales support environment.

    Technical skillswill be considered a plus

    Able to work in a stressful environment

    Multitaskingskills

    VI. Required Success Factors

    Results Driven

    Personally accountability and take ownership

    Demonstrate the highest personal integrity within the spirit of Danaherstandards of conducts

    Customer focus

    Dedicated to meeting or exceeding expectation and requirements ofinternal / external customers

    Global awareness and organization agility

    Respect and understand cross-culture values and environment variations indifferent countries

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