Helpdesk Travel Agent (SPANISH)
Chișinău, RO
1 zi în urmă
source : Târgul de Cariere

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  • As a Helpdesk Travel Agent you will have the opportunity to become an expert in the most used software applications in the travel industry Worldspan, Galileo, Apollo trough extensive training programs.
  • Your daily interaction will be with travel agencies and airlines companies around the world.

  • You will have to diagnose, troubleshoot and solve issues related to the applications they use trough incoming phone calls, web submits and e-
  • mails. Flight tickets, hotels, and rent-a-car, Europe, US, Canada, South America - all these will become your daily tools .

  • You’ll be part of the Travelport Helpdesk Team - a global, broad-based business services provider that serves companies in every segment of the travel industry in approximately 170 countries.
  • Working hours :

    Flexible scheduled, including 24 x 7 shifts adjusted to our client's local time frame.

    Your path to success requires :

  • SPANISH advanced level and ENGLISH at least a medium level knowledge.
  • Motivation for learning new information;
  • Ready to acquire new skills (communication skills, technical skills etc.);
  • A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;
  • Willingness to help people in solving their IT issues;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;
  • Able to communicate problems / issues to customers in a non-technical manner.
  • You will be awarded for your success with :

  • Attractive salary package;
  • Contract for unlimited period of time;
  • IT and Soft skills trainings provided by our specialists;
  • Opportunity to develop a career within a stable multinational environment
  • Friendly, fun and young team.
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