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We are one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks.
We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.
Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization.
The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs.
We are now looking for a MS Processes Consultant role. In this role, you will secure delivery performance in alignment with the business case and managed service targets through end to end MS Processes engagement.
You will be responsible to secure the development and implementation of Processes framework acorss MS contracts. You will also be responsible to ensure quality and Compliance of the Processes being deployed and executed for the services delivered from our MS delivery unit's either global or local in accordance to the expected levels agreed in the Working Level Agreements (WLA) .
To develop and secure the effective understanding and implementation of Processes within Ericsson's MS deliveries based on global process frameworks(ITIL) and as per the the customer requirements.
Main accountabilities - you will :
Technical / Soft Skills - you have :
What we offer
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.
In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city : Romania (RO) Bucharest Consulting&SysInt; IT; ProdMgt
Req ID : 243364